Free standard shipping on orders over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Product information:
Material: Ceramic
Style: Nordic style
Color Classification:
A: [Marble] gold grain 11cm (free gold tray)
B: [Marble] gold pattern 17cm (free gold tray)
C:[Marble]Gray grain 11cm (free gold tray)
D: [Marble] Grey pattern 14cm (free gold tray)
E: [Marble] Gray grain 17cm (free gold tray)
F:[Marble]Gray grain 11cm (same color support)
G: [Marble] Gray Grain 17cm (Same Color Support)
H: [Swirl] Palace Yellow 13cm (Free Porcelain Support)
I :[Swirl] Palace Yellow 15cm (Free Porcelain Support)
J: [Drawing Silk] Cinnabar Red 18cm (Free Porcelain Support)
K: [Slitting] Cinnabar Red 15cm (Free Porcelain Support)
L: 6 liters of sphagnum moss
M: 12 liters of sphagnum moss
N :[Marble] Gold Grain 14cm (Free Gold Support)
Size/Processing Method: Medium
Packing list:
Flower pot*1
All products have a 30 day return policy unless otherwise marked.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to US, Canada, Australia, UK and Europe Countries.
Estimated Processing Time: 2 - 5 days.
FREE shipping on orders over $99.
Estimated Delivery Time: 7 - 30 days.
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